At Holiday Connex (Pvt) Ltd, we value your trust and place the highest priority on the security and privacy of our clients. Protecting your personal information is an essential part of our commitment to offering safe and reliable travel services.
We have implemented appropriate administrative, technical, and physical safeguards to ensure your personal data remains secure and up to date.
If you wish to access, update, or delete your personal information, or if you wish to unsubscribe from our mailing list, please contact us at:
📧 info@holidayconex.turnon.lk
Our company complies with applicable data protection regulations, including the Personal Data Protection Act of Sri Lanka and international data privacy standards, ensuring that your personal data is collected, processed, and stored responsibly.
As a travel service provider, Holiday Connex (Pvt) Ltd collects and processes personal data necessary for delivering our travel services — including bookings, ticketing, itineraries, and related arrangements.
The personal data we collect helps us deliver a seamless travel experience, manage bookings efficiently, and personalize your journey in accordance with your preferences. All data collection and processing are done in compliance with Sri Lankan and international data protection laws.
We may collect the following personal information with your consent, depending on the nature of the service you request:
Communication preferences: Marketing opt-ins or service feedback
We collect personal data directly from you through the following means:
In some cases, data may also be received from third-party partners (such as airlines, hotels, or travel affiliates) where necessary to complete your booking.
Your consent is obtained before collecting or processing any personal data. We ensure you are informed about why your data is needed and how it will be used.
By submitting your details to Holiday Connex, you agree to our processing, storage, and transfer of your data as required to deliver travel services and related support.
If you wish to withdraw your consent, you may contact us at any time via info@holidayconnex.lk
Your information is used strictly for service-related purposes, including:
We will not sell, rent, or share your data with third parties for marketing purposes
In the course of fulfilling your travel arrangements, it may be necessary to transfer your personal data to third parties outside Sri Lanka — such as airlines, hotels, tour operators, and global distribution systems.
Holiday Connex ensures all such transfers comply with data protection requirements, and only the information necessary to fulfill your booking will be shared.
Third-party partners are contractually obligated to protect your personal data and use it solely for the agreed purpose.
We use secure systems and protocols to protect your personal data from unauthorized access, loss, misuse, or alteration.
Our safeguards include:
We do not retain credit or debit card details beyond transaction completion. All payment processes are PCI DSS compliant.
Your personal data will be retained only for as long as necessary to:
Data that is no longer required will be securely deleted or anonymized.
You have full control over your personal data. You may request to:
To exercise these rights, please contact our Data Protection Officer at:
📧 privacy@holidayconex.turnon.lk
We will respond to your request within a reasonable timeframe in accordance with applicable law.
Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You may choose to disable cookies through your browser settings, but this may affect certain website features or performance.
For more details, please refer to our Cookie Policy (if applicable).
Our website may contain links to third-party websites. Holiday Connex is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing personal information.
Holiday Connex reserves the right to amend this Privacy Policy from time to time. Any updates will be reflected on this page with a revised “Last Updated” date.
We encourage users to review this page periodically to stay informed about how we protect personal data.
Holiday Connex reserves the right to amend this Privacy Policy from time to time. Any updates will be reflected on this page with a revised “Last Updated” date.
We encourage users to review this page periodically to stay informed about how we protect personal data.
